Terms and Conditions
The term 'Arpione', 'us' or 'we' refers to the owner of the website whose registered office is:
ARPIONE BVBA - Pertendonckstraat 38 - 2520 Broechem, Belgium.
Arpione operates an online shop under the internet address www.arpione.com.
The term 'you' refers to the viewer or user of our website. Goods means all goods sold and delivered by the company to the customer. Terms means this terms and conditions of sale.
These conditions apply to all orders made on the website. Orders which can only be made by those who are +18, otherwise the order has to be placed by the parents or legal guardian. Orders made by -18 may be refused.
All products offered by Arpione are displayed on the website in the form of digital photographs. Small differences between the picture presented on the site and the final received product do not constitute a deffect in the goods ordered. Products can be purchased (when in stock) through the online shop: www.arpione.com. As soon as the order is placed the customer will receive a order number. When buying a product through the webshop the customer buys the product under the conditions established by Arpione. In case of late payment by the customer or problems with previous orders Arpione is entitled to terminate the agreement. If product are not available, Arpione will inform the customer by email that it has cancelled his/her order in total or by part. If an unavailable product is already ordered and paid by the customer, Arpione will refund the money immediately back to the customer.
Arpione cannot be held liable for products not being available or for any losses which might arise as a result. Products can only be purchased by customers, dealers or intermediaries are not permitted to purchase. Goods will only be sold to consumers in quantities and ranges purchased by consumers.
Prices offered are shown in Euro, including value added tax but excluding transport/delivery cost, these will be charged separately. The prices are valid at the time of publication, after which they may be subject to change. We reserves the right to vary selling prices and transport costs at any time, but products purchased will always be invoiced at the price mentioned on the confirmation email. Considering the prices applied at the time of purchase, provided they were available.
The payment will only be official when the customer purchased the item through the payment method used on the website. Arpione offers the customer different payment options: Visa - MasterCard - Maestro - Paypal - IDeal. The customer will be required to pay any transfer costs or bank charges incurred. If the bank refuse the payment, the purchase will be refused automatically.
Arpione uses the payment options offered by SEOshop, they work in collaboration with Mollie BV who takes care of the financial transactions. We have no access to customers confidential payment details.
Returned goods will be reimbursed with the relevant method of payment (Visa - MasterCard - Maestro - PayPal - IDeal)
Customers will receive an electronic invoice, if they prefer a printed copy they can be requested by email.
The ordered goods will be delivered by Bpost Arpione takes the risk of transport to the customer. The goods will be ready to ship the day the order was made before 02:00 PM. Unless something else agreed, the delivery will be made from the warehouse to the delivery address given by the customer. Please note! That all import taxes, handling charges and custom duties that are different depending the county will be charged to the customer.
If we're not able to deliver in time we will always communicate this immediately to the customer. If the customer is not satisfied with the delay of the product he/she can always cancel the purchase. We are not responsible for delays created by the transport company Bpost. The ownership and risk of loss concerning your products are yours at the time the products are delivered.
Received goods can be returned within a period of 14 days. This period start the day after you received the goods. All goods are returned at your risk and your expanse. Returned goods has to send in perfect condition and with invoice. All returned goods which can not be identified by the sender may be refused. Arpione is not responsible for returned goods that get lost, damaged or stolen. The refund will be made within 30 days upon receipt and acceptance of the return by Arpione, provided that all conditions described above are strictly complied. The amount refunded will never be more than the actual price the customer paid.
A request to return the goods must be send to: Arpione BVBA - Pertendonckstraat 38 - 2520 Broechem - Belgium
7. LIMITED LIABILITY
Arpione is not liable for any damage to the customer's systems incurred through visiting the website. They neither can't held liable for any losses which can appear directly or indirect while using the website.
The provisions of the law on warranty will apply. Without prejudice to the right of withdrawal, the consumer enjoys all legal warranty which are related to the products sold on our website. Arpione will guarantee that products comply with the order and meet the normal expectations that consumers may have, taken into account the specificities of the product.
We are not liable for technical or other data given by suppliers or manufacturers. Complaints can be submitted along with proof of purchase to the following address: Arpione, Pertendonckstraat 38 - 2520 Broechem - Belgium.
A contract between the customer and Arpione will not exist until we have dispatched the goods ordered to you. By transmitting an order on our website you have submitted a binding offer to us to conclude the contract.
We're entitled to reject your order without providing any reason.
Goods delivered will remain property of Arpione bvba until completely paid for.
11. INTELLECTUAL PROPERTY
Our website, products, logo, text, names, pictures and in general all our communication is protected by intellectual property rights which are either with us, our suppliers or other claimants.